Refund Policy
Effective Date: 01 August 2026
Refund Policy for College Info
At College Info, we are committed to providing transparent and professional admission guidance services. This Refund Policy explains the circumstances under which refunds may or may not be applicable.
By using our website or availing of our services, you agree to this Refund Policy.
Nature of Our Services
College Info is an independent education consultancy that provides information, admission guidance, career counselling, and application assistance to students.
Unless specifically mentioned in a written agreement, our basic admission counselling services are provided free of charge.
No Refund for Free Services
As our standard counselling and admission guidance services are offered without any consultation fee, no refund is applicable for these services.
Paid Services (If Applicable)
If College Info introduces any paid services in the future, such as premium counselling, documentation support, application processing, or other optional services, the applicable fees, payment terms, and refund conditions will be communicated before payment is collected.
Refunds, where applicable, will be evaluated based on:
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The nature of the service purchased.
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Whether the service has already been delivered or substantially performed.
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The terms agreed to at the time of purchase.
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Applicable legal requirements.
No Guarantee of Admission
Payment for any optional service does not guarantee:
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Admission to any educational institution.
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Scholarship approval.
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Financial aid.
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Placement opportunities.
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Visa approval (where applicable).
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Any specific academic or career outcome.
Admission decisions are made solely by the respective educational institution based on its eligibility criteria, policies, and admission process.
Payments Made to Educational Institutions
College Info does not collect tuition fees or other institutional charges on behalf of universities unless explicitly stated in writing.
Any payments made directly to a university or educational institution are governed by that institution’s own refund policies. Students should refer to the respective institution for any refund requests related to tuition fees or other institutional payments.
Cancellation of Services
If you choose not to continue using our counselling or support services, you may discontinue them at any time.
If you have purchased an optional paid service, cancellation requests should be submitted promptly. Any refund eligibility will depend on the stage of service delivery and the applicable service terms.
How to Request a Refund
Where a refund may be applicable, please contact us with:
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Your full name
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Registered email address
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Contact number
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Payment details
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Reason for the refund request
We will review your request and respond within a reasonable period.
Changes to This Policy
College Info reserves the right to modify this Refund Policy at any time. Any updates will be published on this page with a revised Effective Date.
Contact Us
If you have any questions regarding this Refund Policy, please contact us:
College Info
Email: info@collegeinfoindia.com
Phone: +91 89547 29000
Address: 1st Floor, Shreeji Tower, Saharanpur Road, Majra, Dehradun, Uttarakhand – 248001
